Frequently Asked Questions

All our packages are Plain and Sealed and can be delivered anywhere without anyone knowing what's in the box.
The words Lizzy Bliss don't appear on any Packaging, Waybills, Bank or Card Statements. It's like it never happened. 

Take a look at our detailed Discreet Packaging & Delivery Page 

Lizzy Bliss WILL NOT appear on any billing or Bank Statements. All billing will appear as Dgeneric Corporate PTY. (LTD).

We use a local South African Courier Service, among others. A friendly generic delivery person with absolutely no idea what’s in the box will deliver your parcel.

Unfortunately not at the moment but watch this space

You can have a look at all our Payment Options right HERE

No, none of your personal information is shared. Only your name, number and address will be shared with our couriers and they will have absolutely no idea what they are delivering. No other information will be shared.

Unfortunately not, Lizzy Bliss is 100% online.

You can change your delivery address as long as your order hasn’t left our warehouse yet. If you would like to do so, please send us an email with your order number, old delivery address and new delivery address.

Yes, it is possible depending on where we are in the process of the order. However, this is handled on a deal to deal basis. If you would like to cancel an order please email us at hello@lizzybliss.co.za and we can assess it from there.

Please have a look at our extensive Returns and Refund Policy Page HERE

As secure as gets, or better than any bank in South Africa. Read more HERE

Free, if you spend more than R750. Otherwise we charge a standard delivery fee of R150 to anywhere in South Africa.

We try our absolute best to get your delivery to you within 1 - 2 working days.

The courier will contact you directly via a phone call, if they can’t complete the delivery they will try again the next day.

Send us an email with the product details, and we’ll notify you as soon as stock becomes available again. 

Get in touch with us directly at hello@lizzybliss.co.za and Lizzy will do her best to source exactly what you desire. 

You can email us directly at hello@lizzybliss.co.za, we love to hear from you.